We are constantly looking for ways to improve our site and provide easier ways to track your shipment.
We've recently introduced a new Order Tracking system and we hope you like it.
The new feature contains two components. The first component is the ability to look up your tracking information from our website. You can enter your tracking number and look up your shipping information. You can access this page from our homepage under the "Customer Service" menu. You can also locate it at the following link.
The second component is updates sent to you via email. Our system will send shipping updates from the time the order ships until the order delivers to you. The system will send the updates to the email address provided on your order. If you don't receive these messages, please verify your email info and contact us with any changes. You can opt out of these shipment messages if you would prefer to not receive these emails. There is an unsubscribe link listed at the bottom of every email. Note that you will then need to manually check the progress of your order via our website.
If you have any questions about the shipping process or data, please refer to our shipping FAQs
Please let us know if you have any questions or concerns.